Virus & Spyware Removal

You don’t need to be a technology expert to know the word “virus” is bad.

A virus is a computer program that can copy itself and infect a computer without a user’s permission or knowledge. So, how do you know if your computer has a virus?
Viruses can crash your system, destroy data, and reveal your confidential information.

A virus is a significant risk to your business & needs to be rectified immediately to stop you losing everything, to protect the privacy of your brand AND your customer.

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  1. Your Desktop looks different sometimes the signs of a virus are obvious. Have the icons on your desktop been moved around or renamed? Are there icons for programs that you didn’t install? Pay attention to any changes made on your desktop that you didn’t authorize, as they could be the result of a virus.
  2. Your Homepage changed your homepage is the Internet page that opens up automatically whenever you start your browser (such as Google or Yahoo). If you are noticing that your web browser is displaying a different page, especially if it is one you’ve never heard of, this is a red flag. Before doing anything else, check to be sure you (or anyone else who may have used your computer) didn’t accidently change your browser settings.
  3. Everything is slow. Is every action on your computer painfully slow? If you notice that starting your computer is taking a long time, programs are taking longer than usual to load, and the internet is moving like a snail, your computer might have a virus.
  4. Programs or files appear or disappear without your knowledge you’re not crazy! You may have in fact saved that file in the right place. However, computer viruses have the power to erase files and make new ones appear without your knowledge. This is why backing up your files is so important. If you notice this is happening on your computer, you may have a virus.
  5. The Bbrowser may not respond, Close unexpectedly, or randomly redirect Is your browser acting strange? If your browser starts to freeze or close unexpectedly, this could be a sign of a virus. You may also notice that every few minutes you are suddenly sent to a page you didn’t tell your computer to visit.
  6. Pop ups, pop ups, and more pop ups. An increase in pop ups is generally the most well known symptom of a virus, probably because it is the most annoying. Getting some pop up windows as you browse the Internet is somewhat normal. However, if you are seeing them constantly and they all seem to be for the same websites, then you might have a virus.
  7. Bizarre error messages most people know what a typical error message looks like on their computer and browser. If you start to notice pop-up windows with strange error messages and/or sounds, this is a symptom of a computer virus.
  8. Fake virus scans If anything else besides the antivirus software on your computer warns you that you have a virus, be very cautious. Often times websites will use authentic-looking fake virus scans of your computer to make it appear that you are infected with hundreds of bugs. Ignore these scans and perform one of your own to see if you are infected with a real virus.
  9. Unexpected freezing we’ve all been there: You’re working on a document and then suddenly—nothing. Your computer becomes unresponsive and you mouse is frozen in place. This could be your computer exhibiting symptoms of a virus.
  10. Your contacts receive emails from your account that You didn’t send It’s not enough to infect your computer; the viruses want to spread the love to your friends as well. Hopefully your contacts will catch these fake emails and give you a heads up that your email is sending links to a virus.


If your computer has any of the above symptoms we suggest you do the following:

  1. Disconnect or turn off your modem – most viruses need to be able to download from the internet to function properly.
  2. Do NOT reboot your computer as this is a necessary step for a virus to implement itself into your system.
  3. Where possible keep your internet browser open as restarting the browser can allow a virus to take a stronger hold.
  4. If you are getting obscure error messages try to take a ‘screen-capture’ of them and paste into a word document.
  5. Avoid opening your email client as the virus might then ‘hijack’ your email address book and send itself out to others.
  6. Call Living with IT –  0475 411 793